SALES REPRESENTATIVE - 36000778

Requisition No: 839474 

Agency: Department of Lottery

Working Title: SALES REPRESENTATIVE - 36000778

 Pay Plan: Lottery Exempt Serv

Position Number: 36000778 

Salary:  $35,577.60 

Posting Closing Date: 12/20/2024 

Total Compensation Estimator Tool

SALES REPRESENTATIVE - West Palm Beach

This position reports to the West Palm Beach District Office located at 4360 Forest Hill Blvd., Ste. 4360, West Palm Beach, Florida 33406

*This position's assigned territory covers the following areas: Lake Worth, Palm Springs, and West Palm Beach*

AGENCY BENEFITS:

If hired, as employee of the Florida Lottery, you will be provided the benefits listed below:

• Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
• 100% of the premium for individual or family dental insurance
• 100% of the premium for basic life insurance
• Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans. 

GENERAL POSITION DESCRIPTION:

This is a territory sales position. This position requires the sale and marketing of Lottery products and servicing Lottery retailer accounts within their assigned territory. Employees assigned to this class are responsible for meeting and/or exceeding territory sales goals, merchandising, retailer recruitment, retailer training, and public relations in the assigned territory. This position requires daily travel. To be considered for this position, you must possess a valid driver’s license.

ESSENTIAL DUTIES:

• Utilizes effective sales techniques to promote and increase the sale of Lottery products.

• Provides, places, and updates point-of-sale materials including, but not limited to, maintenance of the play station and placement of dispensers and lottery vending machines.
• Communicates positive and current information about the Lottery and its products to retailers.
• Provides training and guidance to retailers on effective methods for increasing ticket sales and integrate into core product sales.
• Identifies, contacts, and recruits potential retailers.
• Assists potential retailers in completing and submitting applications and collects application fees.
• Analyzes individual retailer sales, recommends improvement to the retailer to increase sales and establishes goals with the retailers.
• Explains Lottery policy and procedures to Lottery retailers, potential retailers, and others.
• Educates retailers and others on programs supported by the Lottery.
• Performs retailer suspensions or terminations as needed and/or directed.
• Represents the agency at events, presentations, and speaking engagements as assigned.
• Participates in sales events. Plans, structures, explains and implements statewide and retailer specific promotions, which may include set-up and breakdown of promotional props, display items, and moving of equipment weighing up to 50 pounds.
• Resolves issues with Lottery retailers and players regarding Lottery sales, tickets, and supplies distribution.
• Resolves issues relating to retailer contracting.
• Maintains ongoing communication with district management regarding issues and concerns as they arise in the assigned territory.
• Answers and returns all phone calls in a timely fashion.
• Attends meetings, trainings, and seminars as directed by management.
• Takes timely and appropriate actions regarding instant ticket inventory management including timely instant ticket returns.
• Maintains games for display.
• Maintains daily paperwork including, but not limited to, vehicle logs, timesheets, and any others required by departmental policy in a timely fashion.
• Documents all call activity in provided mobile sales tool.  Utilizes data in mobile sales tool to increase sales at retail locations.
• Documents marketing and other activities related to the territory as required.
• Operates and maintains state vehicles in accordance with applicable policies, procedures, and laws.
• Operates a motor vehicle as required to fulfill the duties of the position, which may include overnight trips.
• Performs other related duties as assigned by management.
• Attendance is an essential function of this position.
• Ensures compliance with all applicable rules, regulations, policies, and procedures
• Performs ADA compliance functions.
• Total hours in workweek:  40        
• Each employee is expected to be knowledgeable of the Lottery’s Responsible Gaming program, including the No Underage Play and Play Within Your Means messaging, and will ensure retailers and players are aware of the program and provided information, as necessary.

 KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to move up to 50 pounds.
• Ability to work a schedule which may include nights, weekends, and holidays.

• Ability to work independently.
• Ability to utilize problem-solving techniques.
• Ability to travel as required by the position, which may require operating a motor vehicle and overnight travel. 

MINIMUM QUALIFICATIONS:

High School Diploma or equivalent (GED) required.

Successful passing of a criminal background check (state, local, and national) is required. 

Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units.  The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.

LICENSURE REQUIREMENT:

Valid driver's license

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.