SENIOR HUMAN SERVICES PROGRAM SPECIALIST - SAMH - 60027180

Requisition No: 828624 

Agency: Children and Families

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - SAMH - 60027180

 Pay Plan: Career Service

Position Number: 60027180 

Salary:  47,500.00 

Posting Closing Date: 05/22/2024 

Total Compensation Estimator Tool

Senior Human Services Specialist- Substance Abuse Licensing Specialist

Hiring Positions for Palm Beach and Treasure Coast Counties

This position licenses substance abuse service providers located within the Southeast Region and assists with designations for Baker Act receiving facilities.   This position is responsible for ensuring substance abuse providers are licensed according to all applicable licensing requirements within the designated time frames as well as exploring all complaints and grievances related to those providers. The position also provides technical assistance to community-based substance abuse agencies to assist with the licensure process. This position covers all counties within the Southeast Region including Broward, Palm Beach, and the Treasure Coast.  The position housed in Palm Beach County.     

Substance Abuse Licensing Activities: Responsible for monitoring, licensing, and evaluating substance abuse prevention, intervention and treatment programs per licensing standards outlined in Florida Statute and Administrative Code. Responsible for implementing policies and procedures. Monitors and conducts on-site inspections of service providers and licenses substance abuse programs as assigned by supervisor in accordance with established guidelines. Investigates licensing violations and complaints on licensed providers and illegal operations. Prepares reports and initiates administrative action as required by statute and/or administrative code. Identify any corrective actions necessary. Monitors the progressive discipline and administrative action processes, which includes providing timely administrative complaint notifications to providers, keeping the information system current throughout the administrative action process and closing out each action timely and accurately. Review corrective action plans for sufficiency to meet regulatory standards and follow-up monitoring for compliance. Review documents submitted for substance use disorder and designated provider applications, generate provider invoices, document and review complaints received, conduct audits of assigned licensed providers, monitoring visits, and ensure any necessary information and updates are maintained in the program's technological system. Provides technical assistance to subcontractor and providers to support and promote sustained compliance with licensing standards. Responds to telephone, email inquiries, and walk-in requests from the public and other agencies and providers and provides accurate information on licensed programs. Consults with stakeholders and other clients regarding licensing regulations. Completed public record requests upon request.

Represent the Department in community meetings, on work groups and forums related to licensing, substance abuse, and mental health issues.

Perform other duties and responsibilities as assigned by the Regional Licensing Director.

MINIMUM QUALIFICATIONS

• A bachelor's degree in social services or related field from an accredited college or university and 2 years of social service work experience or a master’s degree with 1-year social service work experience. Licensing and/or substance use disorder experience preferred.

Knowledge Skills and Abilities

Knowledge of family-centered interviewing and counseling techniques.

Skill in organizing community resources to assist individuals and families in need of services.

Ability to plan, organize and coordinate work assignments.

Ability to actively listen to others.

Ability to communicate effectively.

Ability to maintain well-executed case files.

Ability to write comprehensive reports.

Ability to establish and maintain effective working relationships with individuals, family members, co-workers and community partners.

Ability to use computer systems.

Ability to review compliance of licensing standards.

Ability to interact appropriately with individuals, families, community resources, service providers and other department professionals.

Candidate Profile (application) must be completed in its entirety.

• Include supervisor names and phone numbers for all periods of employment.
• Account for and explain any gaps in employment so that the hiring process is not delayed.
• Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. 
• It is unacceptable to use the statement “See Resume” in place of entering work history.
• If you experience problems applying online, please call the People First Service Center at (877) 562-7287.   

Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities:

With 12,000 employees across the state DCF promotes opportunities and training for all.  Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

About Department of Children and Families:

Mission:  The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision:  We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values:  A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve. 

To learn more please visit https://www.myflfamilies.com/.

• The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

We hire only U.S. citizens and lawfully authorized alien workers.

Participation in the State of Florida Direct Deposit Program is required as a condition of employment per F.S. 110.113, and enrollment must be completed within the first 30 calendar days of your appointment.

SELECTIVE SERVICE:  Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS.  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

 It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S.  No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency.  Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.