SENIOR WORD PROCESSING SYSTEMS OPERATOR - 4800728 (BLIND SERVICES)

Requisition No: 830190 

Agency: Department of Education

Working Title: SENIOR WORD PROCESSING SYSTEMS OPERATOR - 4800728 (BLIND SERVICES)

 Pay Plan: Career Service

Position Number: 48007282 

Salary:  $32,760.00 to $36,036.00 Annually 

Posting Closing Date: 06/30/2024 

Total Compensation Estimator Tool

DIVISION OF BLIND SERVICES
LOCATION: WEST PALM BEACH (PALM BEACH COUNTY) 

SUCCESSFUL COMPLETION OF A LEVEL 2 BACKGROUND SCREENING IS A CONDITION OF EMPLOYMENT.

CANDIDATES ARE TYPICALLY HIRED AT THE MINIMUM SALARY.

ALL EMPLOYMENT GAPS MUST BE EXPLAINED AND INCLUDED WITH WORK HISTORY WHEN APPLYING.

THIS IS A STATE OF FLORIDA CAREER SERVICE (CS) OPPORTUNITY. 

Job Description:

This is a full time Senior Word Processor position, which is in the Division of Blind Services, District 10, West Palm Beach Office.  The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance expectations – sometimes under stressful conditions. The employee must maintain and practice a current understanding of FDOE and DBS policies and guidelines regarding information security. The employee must interact courteously with others. The employee must always promote and demonstrate a positive work environment. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.  

Examples of Work:

•    Independently prepare memorandums, correspondence, reports, spreadsheets, and other documents as directed.
•    Independently and accurately enter data into the AWARE system; this includes processing of purchase orders and invoices for client services.
•    Provide clerical support to professional staff.  This may include copying, faxing, scanning, and/or filing as needed.
•    Assist staff, consumers and the public as needed while providing optimum customer service.
•    Maintain client files as directed. This may include organization, filing, and tracking files as needed.

•    Serve as the Liaison for the District with the Information Technology staff.  This may include follow-up on requests for technical assistance, troubleshooting, etc. scheduling maintenance, and requesting computer/PC equipment. 
•    Process incoming and outgoing mail as assigned. This may include intaking Fed-Ex and UPS overnight packages. 
•    Answer the main switchboard and route calls, take messages, and greet visitors to the office.
•    Serve as the back-up to the Staff Assistant; this may include handling travel reimbursements, authorizations, state vehicle duties, and preparing and routing HR recommendation packets, scheduling interviews, and printing/copying state applications, etc. as needed. 

• Manage invoices and purchasing orders.

•    Other duties as requested

Minimum Qualifications:

• Two years of work experience in the operation of word processing equipment; or
• Three years of secretarial or clerical work experience; or
• Possession of a Certified Administrative Professional Certificate.
• Completion of 720 classroom hours of vocational/technical training in word processing at an accredited institution can substitute for one year of the required word processing experience.
• College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for a maximum of two years of the required secretarial or clerical work experience or one year of the required word processing experience.
• Vocational/technical training in an area of secretarial science or office/business studies can substitute at the rate of 720 classroom hours for a maximum of two years of the required secretarial or clerical work experience or one year of the required word processing experience.
• A high school diploma or its equivalent can substitute for one year of the required secretarial or clerical work experience.

Knowledge, Skills and Abilities:

• Knowledge of correct spelling, punctuation and grammar usage.
• Knowledge of letter, report and tabular formats.
• Skill in typing.
• Ability to operate word processing equipment.
• Ability to use correct spelling, punctuation and grammar.
• Ability to type letters, memoranda, charts and other standard business forms in correct format.
• Ability to proofread typed material for typewritten and grammatical errors and to make necessary corrections.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

To be considered for a position with the Division of Blind Services:

• All fields in the candidate profile (application) must be completed in its entirety.
• All previous periods of employment must be listed and accounted for. Periods of employment should be entered with the most recent/current listed first. 
• Periods of employment should include the supervisor's name and contact information. 
• Account for and explain any gaps in employment so that the hiring process is not delayed.  Gaps of employment of 3 months or more must be addressed on the application. 
• Work history, hours worked, and formal education fields must be filled out to determine qualifications for this position. Putting "see resume" does not substitute for completing all sections of the candidate profile.
• Responses to qualifying questions must be verifiable in the candidate profile. Not all applicants will be interviewed. Preference will be given for qualifying veterans, employees in layoff status and qualified candidates based on a review of their overall scores, KSAs, primary and supplemental applications, as well as completion of any required work samples, willingness questionnaires, and behavioral/personality/skills tests, and interview responses, as applicable. References and file reviews from previous employment will be verified to determine suitability.
• Resumes and other documentation can be attached to provide additional information.
• Individuals lacking the ability to competently do the job and those who are unable to positively contribute to a productive team environment, need not apply.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Veteran's Preference, you must attach the correct supporting documentation to be considered (DD214). 
• If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered. 

The Florida Division of Blind Services is committed

to increasing recruitment and hiring of Veterans and individuals with disabilities and

improving employment outcomes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.