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Date:  Oct 1, 2022


The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 661522 

Agency: Department of Education


Position Number: 48004694 

Salary:  $2,253.33 Monthly 

Posting Closing Date: 12/07/2022 


Position Number: 48004694 - WPB Unit 21A

Minimum Hiring Salary: $2,253.33 monthly /$13 hourly

*The salary may be negotiable dependent upon years of experience, education level and available salary rate. 

Our Mission is "to help people with disabilities find and maintain employment and enhance their independence." Our Vision is "to become the first place people with disabilities turn when seeking employment and a top resource for employers in need of qualified employees."


This position (48004694) is located in West Palm Beach 


Preference will be given to bilingual in Spanish/Creole


This Advertisement may be used to fill current and future vacancies for up to 6 months.


Gaps of employment of 3 months or more must be addressed on the application and each field (address, city and state, dates, phone numbers, etc.) must be completed.  Periods of employment should be entered with the most recent/current listed first.


***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.***


Minimum Requirements:

Bachelor’s degree from an accredited college or university.  Experience in a counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required college education


Job Description:

Employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions; the employee must interact courteously with others; employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.


This is work assisting Vocational Rehabilitation Counselors to provide services to eligible individuals with disabilities related to the coordination of customer activities or special projects and in compliance with Federal and State requirements.  The person in this position is expected to perform administrative support and/or technical assistance to a Vocational Rehabilitation (VR) unit and its customers.


Assists counselor with contract checklists.

Works directly with customers by obtaining and verifying referral information.

Receives, tracks, and submits monthly reports as assigned.

Facilitates orientation and assists in processing consumer applications for Vocational Rehabilitation services. 

Schedules appointments and notifies customer of counselor assignment. 

Conducts preliminary interviews as assigned.

Assists in identifying resources of comparable benefits in the community. 

Coordinates customers’ transportation.  

Assists customers with purchasing of services approved on the IPE.

Provides comparison costs for purchases.

Completes the authorization process as required.

Works with the counselor to ensure that services listed on the IPE are scheduled and completed.  

Maintains ongoing contact with customers to ensure vocational progress.

Assists Counselor and Supervisor with job placement and follow-up services. 

Assists Counselor and Supervisor in meeting Federal and State mandates for service delivery.

Assists in locating customers when services have been interrupted.

Verifies Customers’ employment and training status.

Develops and recruits new vendors.

Communicates with community partners to expedite services for new and existing customers. 

Processes files for case closure.

Documents activities in customers’ case records.

Answers phones and filing as required.



Knowledge of the principles and techniques of effective communication

Knowledge of interviewing techniques

Knowledge of methods of compiling, organizing and analyzing data

Ability to interview clients to identify needs

Ability to provide information and referral services

Ability to locate and develop community resources

Ability to plan, organize and coordinate work activities

Ability to actively listen to others

Ability to communicate effectively

Ability to establish and maintain effective working relationships with others


 ***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application.***



Background Screening Requirement:

It is the policy of the Florida Department of Education that applicants for employment undergo level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer. All applicants for employment or to volunteer who are selected for an interview will be provided with the Consent to Background Screening form for level 2 screening, the Affidavit of Good Moral Character, and the Notice of Rights. The leading candidate for employment or to volunteer will be required to execute the Consent form and Affidavit, report to a designated location, and submit fingerprints for level 2 screening. No applicant for a designated position will be employed or permitted to volunteer until the level 2 screening results are received, reviewed, and approved by the Department. Level 2 background screening shall include, but not be limited to, fingerprinting for statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and federal criminal records checks through the Federal Bureau of Investigation, and may include local criminal records checks through local law enforcement agencies.



  • State of Florida Retirement - 3% Employee Contribution Required
  • 10 Paid Holidays annually
  • Employees with up to 5 years of creditable service earn 8.667 hours per month, with 5 to 10 years earn 10.833 hours per month and those with over 10 years of service earn 13 hours per month.
  • Career Service employees earn 8.667 hours of sick leave credits per month
  • Health Insurance for Individual or Family Coverage – State pays 80% of premium
  • Life Insurance – State pays premium for $25,000 basic term life insurance for full time employee
  • Additional supplemental insurances available such as dental, vision, etc.
  • Tax Deferred Medical and Child Care Reimbursement Accounts available
  • Tax Deferred Savings Program available through payroll deduction


Benefits information can be found on the following website:


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami