867473 - OPERATIONS & MGMT CONSULTANT MGR - SES - 40042049

Requisition No: 867473 

Agency: Commerce

Working Title: 867473 - OPERATIONS & MGMT CONSULTANT MGR - SES - 40042049

 Pay Plan: SES

Position Number: 40042049 

Salary:  $65,000.00 

Posting Closing Date: 01/15/2026 

Total Compensation Estimator Tool

JOB TYPE:    FULL TIME /    Selected Exempt Service

POSITION LOCATION:      Yulee, FL (relocation benefits are not available for this position)  

                                                                           Operations & Management Consultant Manager - SES
                                                                                                    OPEN COMPETITIVE 

www.floridajobs.org/

Your Specific Responsibilities: 
In accordance with Section 447.203(5), Florida Statutes, the duties of this position are confidential relative to personnel, purchasing, budget and fiscal matters.

This is a supervisory professional position working independently to provide technical and administrative assistance, processing, documentation, data analysis, research and consultation for operational programs and Department of Commerce (Commerce) Human Resource issues for the Local Workforce Development Board (LWDB) of Northeast Florida. The incumbent performs work in support of the local board goals and in compliance with grants Commerce policies, procedures, and guidance. 

Duties include:
•    Works closely with management and staff to identify operational challenges.  Recommends solutions to improve efficiency, service delivery, and program outcomes.  
•    Develops, reviews, and updates operational forms and reporting tools.  Analyzes workflows and procedures to identify areas of improvement.  Implements best practices and innovative solutions to enhance service delivery. 
•    Reviews, analyzes, and creates reports for career centers to support informed decisions that improve job seeker services and operational processes. 
•    Oversees and coordinates community services and programs within local career centers to ensure integrated service delivery with community partners, customer satisfaction and outcomes. Provides assistance and supervision of programs and services provided in local career centers.
•    Acts as the local emergency assistance coordinator to ensure the continuation of career services during local, state or federal disasters.  Develops and disseminates emergency preparedness and response tools and maintains updated information on the internal SharePoint page.
•    Assist with career center certifications and continuous improvement model.
•    Oversees administration of all human resource activities involving Commerce staff. 
•    Receives, disseminates, trains and facilitates the implementation and processing of all administrative directives from Commerce regarding human resource matters, including time and attendance processing, training, hiring, terminations, performance appraisals, leave requests, promotions, demotions, reclassifications, pay changes, disciplinary actions and reductions in force and updates to policies and procedures.
•    Prepares documents for requests and recommendations involving Commerce staff and/or positions, as requested by the workforce board and forwards to the appropriate Commerce Office(s).
•    Works on special assignments and management projects and serves on committees. 

Required Knowledge, Skills, and Abilities:

•    Knowledge of policies and practices involved in personnel/human resource functions.
•    Knowledge of the methods of data collection and analysis.
•    Knowledge of budgeting principles.
•    Knowledge of basic management principles and practices.
•    Knowledge of staffing and hiring practices.
•    Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
•    Ability to organize data into logical format for presentation in reports, documents and other written materials.
•    Ability to conduct fact-finding research.
•    Ability to utilize problem-solving techniques.
•    Ability to plan, organize and coordinate work assignments.
•    Ability to communicate effectively.
•    Ability to establish and maintain effective working relationships with others.
•    Computer application skills; working knowledge/experience using Microsoft applications.

Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.  

Minimum:
•    Must become certified as a Workforce Development Professional (Tier 1) and complete FL WINS Cross Training within 60 days of appointment 
•    Required to travel locally and must provide own transportation.

Preferred:
•    Preference will be given to those applicants with a bachelor’s degree from an accredited college or university.
•    In addition, 2 years of work experience in areas related to administration and/or Human Resource.
•    Professional or nonprofessional experience in areas related to administration and/or Human Resource may substitute on a year-for-year basis for the preferred college education.   

Pay: 
$65,000.00 annually.

Our Organization and Mission: 
FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters. 

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.  (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.) 

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:        
This is a supervisory professional position working independently to provide technical and administrative assistance, processing, documentation, data analysis, research and consultation for operational programs and Department of Commerce (Commerce) Human Resource issues for the Local Workforce Development Board (LWDB) of Northeast Florida. The incumbent performs work in support of the local board goals and in compliance with grants Commerce policies, procedures, and guidance.

The Difference You Will Make:
You will connect workers to jobs and businesses to the talent it needs to thrive.  Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future.  

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:
FloridaCommerce encourages its employees to constantly innovate and seek efficiencies.  Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
•    Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities. 
•    Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. 
•    Provides information clearly, accurately, and succinctly; and exhibits good listening skills.
•    Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
•    Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader.  We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:     
Northeast Florida, aka Florida’s First Coast, includes six unique and thriving counties — Baker, Clay, Duval, Nassau, Putnam and St. Johns, that work collaboratively to attract business and labor.  Our location provides an abundant opportunity for residents to enjoy an ideal work-life balance.  From the Atlantic Ocean or the St. Johns River, to the Intracoastal Waterway and our preserves, Northeast Florida is the ideal place to work.  The beaches located on the Atlantic Ocean are some of the most beautiful. The St John’s River, the only river that flows north in the United States, has tributaries throughout most of the counties and flows right through the center of the Greater Jacksonville’s metropolitan area, the 4th largest city of Florida consisting of many businesses and corporations.  The Navy has a large presence in the area with three major military bases, Naval Air Station (NAS) and Mayport Naval Station, and the Submarine Station on St Mary’s River. Further the region boasts a strong public school system and state college system.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
*  State Group Insurance coverage options+
 (health, life, dental, vision, and other supplemental option) 
*  Retirement plan options, including employer contributions (www.myfrs.com)
*  Nine paid holidays and a Personal Holiday each year
*  Annual and Sick Leave Benefits
*  Student Loan Forgiveness Program (Eligibility required)
*  Flexible Spending Accounts
*  Tuition Fee Waivers (Accepted by major Florida colleges/universities)
*  Ongoing comprehensive training provided
*  Career Growth       
*  Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com.
 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.