HEALTH EDUCATION PROGRAM MANAGER - SES - 64031396

Requisition No: 855781 

Agency: Department of Health

Working Title: HEALTH EDUCATION PROGRAM MANAGER - SES - 64031396

 Pay Plan: SES

Position Number: 64031396 

Salary:  $45,00-$55,000 

Posting Closing Date: 07/30/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH - OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities:

This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely.  They are expected to collaborate through teamwork to achieve common goals and solve problems.  The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners.  Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance. 

This individual will be responsible for all supervisory duties including, but not limited to, hiring and selection, developing performance plans, conducting performance appraisals, planning and directing their work, approving leave, and taking disciplinary action as appropriate.

Required Knowledge, Skills, and Abilities:

As WIC Breastfeeding Coordinator:

• Promotes and supports breastfeeding efforts and initiatives.
• Ensures that staff training needs in breastfeeding promotion and support are met.
• Monitors the clinic environment to ensure that breastfeeding is endorsed as the normative method for infant feeding and that there is no evidence of promotion of artificial baby milk.
• Assists with the development of a system to provide consistent postpartum follow up in a timely manner.
• Participates in Florida WIC breastfeeding coordinator’s conference calls and trainings.
• Collaborates with and supports community partners to assist in the provision of consistent breastfeeding messages.
• Assists with the coordination of trainings and activities of breastfeeding peer counselors and WIC staff.
• Reviews requests for breastfeeding equipment and supplies and ensures that their inventories are completed. 

• Provides high-risk or medically high-risk follow-up breastfeeding contact to WIC high-risk or medically high-risk clients.  Assists the Public Health Nutrition Program Director in creating and maintaining agency internal operating procedures and policies relating to breastfeeding at work and the Peer Counseling Program.  Responsible for ensuring that all appropriate agency staff are appropriately trained in breastfeeding and perform bi-annual audits of agency environments to ensure they remain breastfeeding friendly.

 As Breastfeeding Peer Counselor Coordinator (BFPCC):

• Responsible for the breastfeeding peer counselor program. 

• The incumbent in this position will have authorized “need to know” access to confidential WIC client records and the FL WISE WIC database. 

• Assists in establishing peer counselor program goals/objectives/policies/procedures, as well as determining staffing needs for the program. Recruits and assists in the interviewing of potential peer counselors. Arranges for training/orientation of peer counselors, as well as acting as a mentor. Ensures quality by direct observation of counseling, group classes, and documentation performed by the peer counselor.
• Holds at the minimum monthly meetings with peer counselors on a routine basis. Monitors the program and reports findings to the Public Health Nutrition Program Director and the state breastfeeding coordinator.
• Works with other WIC breastfeeding coordinators/peer counselor managers to assess program for ongoing quality improvement opportunities.
• Provides breastfeeding support services through telephone contacts and group and/or individual support classes.  Provides basic social services and breastfeeding education to WIC participants and records accurate data regarding client contacts. Coordinates and tracks all prenatal clients in Nassau/Baker County WIC Program. 
• Collects documentation records from breastfeeding peer counselors upon completion of breastfeeding education and support for each client.  
• Manages local breastfeeding telephone line by retrieving calls and coordinates return calls with breastfeeding peer counselors within a specified timeframe.
• Provides resources and educational materials to individuals and/or families about WIC services and provides breastfeeding peer counselor training classes as needed and regular in-service trainings.   Completes forms and paperwork in hard copy and electronically as required. 
• Participates in appropriate WIC program and Health Department meetings and attends conferences and workshops as assigned.
• Performs other related duties as requested/required.

Qualifications:

Minimum-

• Bachelor’s degree from an accredited college or university, or have completed a minimum of 8 college courses from an accredited institution in the Health Sciences (suggested coursework includes but is not limited to the following areas: Human Anatomy, Human Physiology, Biology, Infant Growth and Development, Nutrition, Counseling Skills, Sociology, Introduction to Clinical Research, etc.)
• Certification as a Lactation Counselor
• Minimum of 2 years’ experience counseling breastfeeding women
• Willing to work before, during and/or beyond your normal work hours in a Special Needs Shelter or to perform other emergency duties including, but not limited to, responses involving any disaster or threat of disaster.
• Requires travel to all 5 Nassau/Baker WIC sites

• Valid Driver’s License

Preferred-

• Completion of 95-hour Certified Lactation Counselor Course
• Bilingual
• Current or previous employment with the Florida WIC program

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Yulee, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.