HUMAN SERVICES PROGRAM SPECIALIST - 64005797

Requisition No: 854964 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64005797

 Pay Plan: Career Service

Position Number: 64005797 

Salary:  $37,264.07-$60,070.08 

Posting Closing Date: 06/22/2025 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH - OPEN COMPETITIVE OPPORTUNITY

Your Specific Responsibilities:

This position, an employee of the Nassau County Health Department (NCHD), works to protect, promote, and improve the health of all people in Florida through integrated state, county, and community efforts. The employee is expected to promote innovation by searching for creative solutions and managing resources wisely.  They are expected to collaborate through teamwork to achieve common goals and solve problems.  The employee is expected to be accountable and perform with integrity and respect. They are expected to be responsive by serving our customers and engaging our partners.  Finally, the employee is expected to perform with excellence by promoting quality outcomes through learning and continuous performance. 

This professional position directly reports to the EXECUTIVE COMM HEALTH NURSING DIR – SES, Disease Control Program, and DOH Nassau. This position is the lead worker for these duties and is expected to perform independently, without routine direct supervision, to carry out duties and responsibilities. As lead worker routine duties require priority setting, oversight, delegation and expert consultation for staff assigned to the program. As lead, this position also participates in monthly budget monitoring reports to the Ryan White Part B grantee. This position is required to provide program related quality improvement (QI), data analysis and HIV case management for clients served by the Ryan White Part B grant and/or the DOH state AIDs Drug Assistance (ADAP) programs. This position also provides community health planning and surveillance support as directed by the CHD Director and the Disease Control supervisor.

Services include supportive counseling, referral to needed HIV health-related and social service resources, with a focus on HIV care linkage, activities to assure retention in care, and medication adherence. HIV care linkage services are provided in the office, clinics and through home visits. Data are entered into HMS, CAREWARE, and ADAP (PROVIDE) or other DOH required recording systems. All services and data are documented accurately and completely using the required forms and formats, within one business day after service is provided. Maintains an appropriate case management leveling system for cases, to include management of HIV related client level care plans.  Conducts program related QI projects, including publishing findings. Provide periodic reports, including descriptive data analysis on client outcomes and program benchmarks, as requested by supervisor. This position works collaboratively with the ADAP program support registered nurse. This position is responsible for assuring medication is processed through ADAP drug assistance program software (PROVIDE) and medications are distributed to patients in the ADAP program. Completes EARS weekly in a timely manner to meet or exceed state goal of 95%.  Completes all required trainings as needed for professional development.  Attends meetings, seminars and training to program updates with supervisor's approval. Responsible for attendance at regional peer HIV case manager meetings.  May operate a state vehicle as part of duties and responsibilities in and around the Nassau County area. 

Other health department support duties as assigned including for surveillance support using DOH ESSENCE and MERLIN software. Will create ESSENCE queries and reports to monitor adverse health trends for non-communicable diseases in Nassau County, as requested by the CHD Director or supervisor. This includes adverse trends related to behavioral health, injury-related morbidity or mortality. This position will be able to provide back up to DOH Nassau Epidemiologist for MERLIN and ESSENCE (e.g., can review standing pre-set queries and notify alerts to Disease Control Manager or designee).

Performs all other duties as assigned. 

Required Knowledge, Skills, and Abilities:

• Knowledge of practices in counseling and social work
• knowledge of professional ethics in relation to education and supportive counseling, motivational interviewing techniques
• Ability to develop plans of case for cases
• Ability to organize work assignments and work independently and in teams
• Ability to actively listen and communicate effectively, to establish and maintain effective working relationships with others.
• Ability to use a computer for data entry. 
• Knowledge of Microsoft Office Suite. 
• Skill in oral and written communication. 
• Ability to perform home visitations using county vehicle/personal vehicle. 
• Ability to lift to 20 pounds

Qualifications:

Minimum-

• Service oriented individual.
• Knowledge of principles and processes for providing customer and personal services.
• Knowledge of health promotions and disease preventions.
• Knowledge of the transmission, prevention and risk reduction of STDs, HIV/AIDS, Hepatitis.
• Skill in motivational interviewing and counseling.
• Knowledge of contact investigation, tracing and notification of communicable diseases.

Preferred-

• Bachelor’s degree in social work, social sciences (psychology, human services, sociology) or a health-related field from an accredited university.
• At least 1-year professional experience providing social work, nursing or counseling services.
• Bilingual – English and Spanish

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Yulee, FL

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.